Terms & Conditions
AGREEMENT:
All guests and occupants (“the Guests”) of the property (“the Property”) acknowledge, understand, and agree that the moment their credit card details are provided for the Initial Reservation Payment, and/or taking possession of the Property, they have accepted the Wieler Investments, LLC (dba Sunkissed & Salty Vacation Rental/S&SVR) Terms and Conditions (“The Terms and Conditions”), to include our Cancellation Policy, regardless of whether a signature is provided. S&SVR, in its sole and absolute discretion, may choose not to accept a reservation if it does not meet certain criteria such as, but not limited to, a minimum number of nights, not beginning or ending on a certain day during particular times of the year, and not meeting certain criteria for Holiday periods, or dogs not meeting the Property's parameters. These Terms and Conditions may be modified from time to time.
PAYMENTS:
Reservations can be made online, by phone, or by email. The Guest authorizes S&SVR to charge the provided credit card for the Initial Reservation Payment. The Initial Reservation Payment is 25% of the Rental Fee and is due at the time of booking. This is a Payment towards the total cost of the reservation and NOT considered the Refundable Security Deposit. The remaining balance must be received no later than 60 days prior to the arrival date (or by the due date assigned by Airbnb) and can be made by credit card, check, e-check, and bank wire transfer (wire fees may apply). Reservations made within 60 days of arrival must be paid in full at time of booking by credit card and are considered non-refundable. All prices are quoted in US Dollars. All reservations will include a Reservation Fee, Security Deposit Hold(placed 7 days prior to arrival), and Cleaning Fee. All fees are subject to a 12% Sales and Resort Tax.
CANCELLATION POLICY:
All cancellations must be received in writing. Please email your cancellation request to tuck@sunkissedandsalty.com, along with your name, confirmation number, and dates of stay. The original PDF confirmation you received from VRBO and S&SVR Booking Site is also acceptable. A confirmation of the cancellation will be emailed once the cancellation has been processed. All cancellations are subject to a $100 cancellation fee. Only cancellations received prior to 60 days before arrival are eligible for complete refund. Any cancellation under 60 days prior to arrival will not be refunded unless there is a mandatory island evacuation order due to a hurricane.
REFUNDS:
Refunds are permitted up to 60 days prior to arrival. Refunds will not be permitted inside 60 days prior to arrival. No refunds will be issued for non-arrival, late arrivals, early departure or alteration to the Reservation. Exceptions will apply only under a mandatory island evacuation order from the State of Florida or local governing body. S&SVR strongly recommends Trip Insurance to cover unforeseen personal circumstances.
TRAVEL PROTECTION INSURANCE:
We strongly recommend travel protection insurance. We suggest “Cancel For Any Reason” insurance coverage if you want complete flexibility and want to guarantee complete coverage in case of cancellation reasons not covered by standard travel insurance. S&SVR is not responsible and will not be held liable for coverage policy exclusions and/or coverage.
FORCE MAJEURE ACTS OF GOD/NATURE:
S&SVR will work diligently to ensure Guests stay is pleasant. However, S&SVR will not be held liable or issue refunds for circumstances beyond its control. This includes but is not limited to inclement weather, hurricanes where no evacuation order has been issued, red tide, fire, pandemics, and any other acts of nature. S&SVR strongly encourages your purchase of Travel Protection Coverage.
PROPERTY DAMAGE:
In an effort to provide the best possible experience, Guests should notify S&SVR owners of any and all damages to the Property immediately upon arrival. Immediately reporting damages to S&SVR will help to prevent Guests from being charged for damages in error. Guests will be financially responsible for damages to the Property and its contents during their dates of occupancy, with obvious exclusions such as Acts of God/Nature and damages deemed as normal wear and tear. S&SVR requires an active credit card on file to be used in the event of Property or contents damage.
SECURITY DEPOSIT:
Guests are required to have a Refundable Security Deposit Hold on their card and Damage Insurance. Damages in excess of the Damage Insurance coverage limit will result in Security Deposit charges. The Guest who uses their credit card for the Initial Reservation Payment is considered the responsible party, and all necessary charges associated with their rental will be charged to their credit card on file for the Rental Property, regardless of “who” in the Guest’s party caused the damages.
TERMS OF SECURITY DEPOSIT: S&SVR places a $500 Security Deposit "hold" on the primary credit card 3 days prior to arrival. The Security Deposit hold will be retained by S&SVR for approximately (2) days after the date of departure. Guests are obligated to inform S&SVR of any and all damages prior to departure. In the event of unreported damages, Guests will be notified by email and provided with documentation detailing damages and associated costs. If repairs (reported or unreported) are needed, all or a portion of the Security Deposit will be forfeited to cover the cost of the repairs. Guests agree that S&SVR is authorized to charge the active credit card on file for any damage exceeding the $500 Security Deposit hold. Guest will also be notified by email that all or a portion of their Security Deposit will be forfeited for such occurrences as but not limited to; theft, damage caused by smoking, extensive cleaning required upon departure, linens that are damaged or missing, charges resulting from violation of any law, ordinance, or regulation, any fines or costs levied against Guests or visitor of Guests.
RENTAL RATES:
Rental rates are subject to change without notice. Rates on confirmed reservations will not be changed unless additional dates are added to an existing reservation. The rate and rental listing information provided online, though deemed accurate is not guaranteed. It is subject to errors, omissions, change of price or withdrawal without notice and prior to acceptance of the reservation.
CHECK-IN AND CHECK-OUT TIMES:
Check-in is after 3:00 PM and Check-out is by 10:00am. Detailed arrival and Check-in instructions will be included in the Rental Confirmation.
ENTRY OF PREMISES:
Although S&SVR will make every attempt possible to notify you, S&SVR reserves the right to enter the Property for periodic maintenance, repairs, improvements, to investigate disturbances, or to verify occupancy should authorities notify us of potential violation.
OCCUPANCY:
The individual entering into the rental agreement must be at least 25 years of age and must occupy the Property the full length of the rental term. Guests who violate this policy are subject to immediate eviction and forfeiture of all rental payments. Maximum allowed occupancy is (8) as mandated by the terms of the City of Holmes Beach Vacation Rental ordinance and is listed on the reservation confirmation. Over occupancy, parties, weddings/receptions, and other gatherings or events are strictly prohibited and will result in immediate eviction without refund. The Guests shall comply with all applicable laws and governing homeowners and/or condominium associations, and promptly comply with governmental order or directive for the correction or prevention of any violation of applicable law in connection with the Guests’ stay at the Property.
NOISE ORDINANCE:
Anna Maria Island, including Holmes Beach, has a noise ordinance that is enforced by local law and code enforcement officers and is in effect from 10pm to 7 am daily. Please be mindful of the noise level, music, and pool activities within this time frame. Failure to adhere to the noise ordinance could result in fines and immediate eviction. S&SVR requests that Guests be considerate of the neighbors with noise (decibel level, music, vulgar language) and activities.
FINES AND PENALTIES:
Guests will be responsible for any and all fines, penalties, or citations assessed, either at the time of incident or after departure, to them individually, to the Property, or to S&SVR during their dates of occupancy including, but not limited to, noise, parking, and trash violations.
AMENITIES:
Please note that amenities and furnishings are supplied by the owners of S&SVR. Amenities can also change from time to time. S&SVR shall not be responsible for providing additional furnishings or equipment and will not be liable for changes made to properties or errors on the S&SVR or any third-party marketing websites. A starter supply of paper goods is provided for our guests that include: dishwasher detergent, hand soap, toilet paper, paper towels and a trash liner. Any supplies beyond this are to be supplied by the guest.
DOG POLICY:
We do allow dogs on occasion with prior approval and agreement on additional pet cleaning fee. Please contact S&SVR for additional information. All dogs, including service animals must be disclosed and approved prior to arrival. An additional fee of $100 plus tax will be applied to all reservations bringing a dog which covers anti-allergen cleaning. If approved, Dogs are not allowed in the pool/spa or on furniture. Guests are responsible for picking up after the dog(especially on S&SVR grounds) as well as any additional fees that are incurred due to damages and additional cleaning. Please note that S&SVR does not allow cats. Guests who violate this policy or bring a dog without prior approval are subject to immediate eviction and forfeiture of all rental payments.
NON-SMOKING:
S&SVR’s property is Non-Smoking. Without exception, smoking is not permitted at Property to include smoking on balconies, but is permitted outdoors in uncovered air. Failure to comply will result in a $500 charge. S&SVR reserves the right to charge the credit card on file for violations of the Non-Smoking Policy.
TRASH:
Your trash pick-up days will be published in our welcome materials and property information book. Trash and recycle containers need not be taken to the curb as the Properties are on side-door pick-up service. Containers must be close to the home, in plain sight from the road as the waste trucks drive by, and accessible to the trash pick-up personnel. If the cans are not emptied as scheduled, Guests should notify S&SVR.
RECYCLING:
The trash containers are cleared labeled. Guests should call S&SVR if they are unable to distinguish which cans are for recycling and which cans are for trash. Please do not put trash in the recycling bins. DO NOT bag up your recyclables. Recyclables must be loose in the recycling bins. Guests will be responsible for any charges or fines associated with improper placement and usage of trash containers. Guests will also be responsible for any charges related to cleaning staff having to rectify improper placement of trash during or immediately following their departure.
FAILURE OF EQUIPMENT:
Please notify S&SVR immediately in the event of any equipment malfunction or maintenance issue. S&SVR will attempt to make repairs in a timely manner. Guests expressly waive and relinquish any rights or claims against the Property Owner or S&SVR for inoperable equipment. Discounts or refunds will not be issued due to inoperable equipment. Should a repair service make a visit to a rental property and find the equipment is not in working order due to Guests misuse, oversight or neglect, the fee for the service will be charged to the guest. All S&SVR equipment is serviced on frequent preventative maintenance schedules to reduce any interruptions.
POOL/SPA:
Pool is heated from November through May or as conditions warrant and are set to approximately 85 degrees at no additional cost to the guest. Spa is heated upon demand, but does not reach temperatures stand-alone "hot tubs" can achieve. S&SVR will attempt to ensure that the pool stays in the set range; however, S&SVR shall not be held liable for extreme weather that impacts equipment performance. When the ambient temperature falls below 50 degrees, the pool heater may not operate at full scale. Pool heaters only run when the pool pump is running. The pool and spa are residential grade and are serviced a minimum of one time per week with a varied schedule. For convenience, S&SVR provides a pool skimmer to remove debris in between cleaning days. Please note that pool service technicians will have access to the pool area and may not always be heard when they arrive to service the pool. They will enter the pool area to provide services and will not be prevented from or interfered with, by the guest(s), while performing services at the time of their arrival.
CONSTRUCTION:
Please note that S&SVR cannot predict nearby construction (and associated noise) and are not notified of future, current, or ongoing construction. Therefore, S&SVR shall not be responsible to provide any advanced notification in the event of construction or construction noise beyond the confines of the Property. Audible construction noise shall not void this agreement nor shall it serve as a basis for claim for relocation, refund, price reduction, or other compensation.
LOST AND FOUND:
It is the Guests responsibility to check the property thoroughly prior to departure. S&SVR shall not be liable for any personal items left at the Property by the Guests. S&SVR will make every effort to locate and return any left-behind item. Guests will be responsible for any shipping charges incurred.
WAIVER/LIABILITY/INDEMNIFICATION:
The Guests hereby waive and release, and shall indemnify and hold harmless, the property, and S&SVR, its principals, officers, owners, agents, and employees from any and all liability, claims, damages, causes of action, and/or any costs and expenses related, directly or indirectly, to the Property and/or the Guests, their guests, and invitees at the Property, including, but not limited to, the condition of the Property, property damage, theft, and injury to or death of any Guests, their guests and invitees.
In the event of any legal proceeding to interpret or enforce the terms of these Terms and Conditions, the prevailing party shall be entitled to an award of its reasonable attorneys’ fees and costs incurred during such proceeding, including trial, appellate and bankruptcy courts.
These Terms and Conditions shall be construed in accordance with and governed by the laws of the State of Florida. Venue for any dispute concerning the Terms and Conditions shall lie solely and exclusively in Manatee County, Florida.
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